Frequently Asked Questions

What is Moissanite?

Moissanite is a gemstone that is nearly as hard as diamond and shines even brighter. It is a sustainable, ethical, and conflict-free alternative to traditional diamonds, offering exceptional brilliance at a more affordable price.

How is Moissanite different from a diamond?

Moissanite is often mistaken for a diamond due to its similar appearance, but it has more fire and brilliance than diamonds. Unlike diamonds, Moissanite is a synthetic stone and is more affordable while still being exceptionally durable.

Is Moissanite jewelry ethical?

Yes, all of our Moissanite jewelry is made using ethically sourced, conflict-free Moissanite stones. We are committed to offering luxury with integrity, ensuring that no harm is caused in the creation of our beautiful pieces.

How can I track my order?

Once your order ships, we will send you a tracking number via email. You can use this to track your order’s progress through the courier’s website.

What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and PayPal. We strive to make the checkout process as smooth as possible for your convenience.

Do you offer returns or exchanges?

We want you to love your jewelry! If for any reason you're not satisfied, we offer a 30-day return or exchange policy on most items. Please visit our Returns & Exchanges page for more details.

How do I stay informed about new products?

To stay up-to-date on our latest products, offers, subscribe to our newsletter or follow us on social media.

Are your Moissanite stones certified?

Yes, all Moissanite stones we use in our jewelry are certified for quality and authenticity. You will receive a certificate with your purchase for your peace of mind.